In this video, I go through the Microsoft Teams Trigger – When I am mentioned in a channel message. Power Automate is a powerful automation and integration tool with over
Microsoft Dynamics 365: Create Power Virtual Agent with Case ID scenario and integrate with Omni Channel Upcoming more topics Assign roles and enable users for Omnichannel for Customer Service Try
Microsoft Dynamics 365: Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their
A Series of Blog and videos on Omni Channel for Customer Service is a new offering from Microsoft that sits on top of the existing Microsoft Dynamics 365 platform. Upcoming