This isn’t a new thing but I am surprised by how often people aren’t sure how to do this, so this post is about how you can send your marketing emails in Customer Insights Journeys (D365 Marketing) from the owner of a Contact or Lead. You could also apply this to other customer fields such as an Account Manager field, or Support Rep field or anywhere else you have a user lookup field. In this…
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Sending Emails From Contact And Lead Owners In Realtime
This post will show you how you can begin sending emails from contact and lead owners in realtime marketing using Customer Insights Journeys
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