For all the talk about chatbots, self-service portals, and digital channels, voice is still where customers go. A frustrated insurance claim. A missed delivery. A bill that does not look
All posts tagged in realtime
39Articles
Real-time Chats – April 2026 Release – Session 2 APRIL 2026 – SESSION TWO Real-time chats for Dynamics 365 Marketers with Amey Holden and Megan V. Walker. Amey and I
Real-time Chats – April 2026 Release – Session 1 APRIL 2026 – SESSION ONE Real-time chats for Dynamics 365 Marketers with Amey Holden and Megan V. Walker. Amey and I
Real-time Chats – February 2026 Release – Session 1 FEBRUARY 2026 – SESSION ONE Real-time chats for Dynamics 365 Marketers with Amey Holden and Megan V. Walker. Amey and I
Real-time Chats – February 2026 Release – Session 2 FEBRUARY 2026 – SESSION TWO Real-time chats for Dynamics 365 Marketers with Amey Holden and Megan V. Walker. Amey and I
Top Headlines
Support The Site
