Dynamics 365 Customer Engagement
Outbound Segments Used In Real-time Journeys Notification
If you are using Customer Insights – Journeys and have used it in the D365 Marketing days, you MUST be aware that come June…
Tag: realtime
Dynamics 365 Customer Engagement
Taking Advantage Of Link Aliases In Your Realtime Emails
Perhaps a slightly under-rated feature, the ability to set the alias for a link exists in Realtime Marketing on your emails. The ability to…
Dynamics 365 Customer Engagement
Customize the Real-time Marketing Form form / Form Editor to add field (Dynamics 365 Customer Insights – Journey)
Suppose we want to add the Lead Type (a custom choice field) to the Marketing Form’s form / form settings (RTM). Open the Form…
Dynamics 365 Customer Engagement
Form Prefill In Customer Insights Journeys for Realtime Marketing
The form pre-fill functionality has been around for years, but for Outbound marketing. It was added to Realtime in the September 2024 update in…
Dynamics 365 Customer Engagement
Create Lead Scoring Models in Real-time Marketing
Lead scoring models for Customer Insights – Journeys (D365 Marketing Real-time) has been around for a while now, but when it was first released…