This week I have talked through a few lessons I’ve learned related to Power Virtual Agents. We started building a bot as virtual daughter for my parents and it has sentiment analysis, approval flows and so much more.
Today I am going to show you the final piece – seeing what is happening in the back end!
Analytics
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figcaption>There are pre-built analytics available automatically for your…
Continue Reading Kylie Kiser’s Article on their blog
Quarantine Chat Bot: How Did it Go? – Kylie Kiser
Power Virtual Agents Analytics: How to see analytics and transcripts in Power Virtual Agents plus the outcome of the quarantined parents chat bot saga.
Blog Syndicated with Kylie Kiser’s Permission