How to view Knowledge Articles in the Dynamics 365 Field Service Mobile App – YouTube

In this video, we’ll show you how to easily access and view knowledge articles in the Microsoft Dynamics 365 Field Service mobile app. Whether you’re a field technician or part of the service team, this quick guide will help you find the information you need on the go. Learn step-by-step how to search for, open, and use knowledge articles to enhance your service delivery.

This video consists of :
00:00-00:35 Introduction
00:36-2:05 Knowledge Article
2:06-3:12 Customer Asset
3:13-4:00 Create Work Order
4:01-4:37 Schedule Work Order
4:38-6:40 Mobile App

#microsoftdynamics365 #fieldservice #incidentmanagement #dynamics365tutorial #microsoftcrm #customerservice #servicemanagement #businesssolutions #Dynamics365FieldService #msdynamics365 #incident #techtutorial #servicerequired #powerautomate #powerapps #dataverse #dynamics365 #d365crm #microsoftsoftware #microsoftdynamics #tutorial #microsoftdynamicscrm

source