How to create a unified profile (Golden Customer Record) using Dynamics 365 Customer Insights – Part 1

Originally posted on Microsoft Dynamics 365 Blogs:
I recently had an opportunity to work on Dynamics 365 Customer Insights for a retail client who was envisioning to consolidate their customer’s information to achieve a true customer 360-degree view. The main objective was to remove the silos of data that represents customer purchases, payments, website visits, marketing…

Continue Reading Nishant Rana’s Article on their blog

How to create a unified profile (Golden Customer Record) using Dynamics 365 Customer Insights – Part 1

Microsoft Dynamics 365 Blogs I recently had an opportunity to work on Dynamics 365 Customer Insights for a retail client who was envisioning to consolidate their customer’s information to achieve a true customer 360-degree view. The main objective was to remove the silos of data that represents customer purchases, payments, website visits, marketing & social interactions and customer service requests.

Blog Syndicated with Nishant Rana’s Permission

Author: Nishant Rana

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