To enable the new email capabilities in Dynamics 365 Customer Service, Navigate to Settings àAdministration à System Settings à Email Tab and check the Enhanced email for Timeline option We can also enable it from within the Sales Hub app, App Settings à Overview The new features include à Composing Email in a pop-up and … Continue reading “Enhanced email experience for agents in Dynamics…
Continue Reading Nishant Rana’s Article on their blog
Enhanced email experience for agents in Dynamics 365 Customer Service – 2020 Release Wave 1
To enable the new email capabilities in Dynamics 365 Customer Service, Navigate to Settings àAdministration à System Settings à Email Tab and check the Enhanced email for Timeline option We can also enable it from within the Sales Hub app, App Settings à Overview The new features include à Composing Email in a pop-up and…
Blog Syndicated with Nishant Rana’s Permission
More About This Author
Array
- Dyn365CE27 March 2024Fixed – VS402356: You do not have the permissions required to perform the attempted operation on this process (Azure DevOps)
- Dyn365CE26 March 2024Using Union function to remove duplicates – Power Automate / Dataverse
- Dyn365CE20 March 2024Fixed- The XRM workflow table row could not be found error (Power Automate)
- Dyn365CE19 March 2024How to – use booking rules for validation checks in Dynamics 365 Field Service