Dynamics Customer Service Autonumber

This post is a part of a series of posts for Customer Service. The complete GUIDE can be found here

Why on earth did anyone think that this was a reasonable number to include in Customer Service cases?

This number is way to hard to relate to, and too hard to explain why came to be. It has absolutely nothing to do with the Email Tracking Token, leaving the customer utterly confused…

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Dynamics Customer Service Autonumber

This post is a part of a series of posts for Customer Service. The complete GUIDE can be found here Why on earth did anyone think that this was a reasonable number to include in Customer Service cases? This number is way to hard to relate to, and too hard to explain why came to…

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