Drive personalized interactions with real-time customer journey orchestration

Faced with a historic level of social and business disruption, companies have been forced to respond quickly and strategically to meet the challenge. To help address this challenge, and elevate customer experiences, we are introducing real-time customer…(read more)

Continue Reading Lori Lamkin’s Article on their blog

Drive personalized interactions with real-time customer journey orchestration

Faced with a historic level of social and business disruption, companies have been forced to respond quickly and strategically to meet the challenge. To help address this challenge, and elevate customer experiences, we are introducing real-time customer journey orchestration capabilities in Microsoft Dynamics 365 Marketing.

Blog Syndicated with Lori Lamkin’s Permission

More About This Author

Dilyana Radulova
Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.

Author: Dilyana Radulova

Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills. Passionate about D365 for Marketing.

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