Well, the title is a bit of a mouthful, I’ll admit. Hopefully though this brings some good information, and can help people out.
Cases are wonderful things, and can be used for tracking client interactions, compliments/complaints, and so many other things. What cases do have is the ability to resolve them, and provide information around the resolution.
Now, the standard way of doing this…
Continue Reading thecrmninja’s Article on their blog
Customising Case Resolutions ” The CRM Ninja
Well, the title is a bit of a mouthful, I’ll admit. Hopefully though this brings some good information, and can help people out. Cases are wonderful things, and can be used for tracking client interactions, compliments/complaints, and so many other things. What cases do have is the ability to resolve them, and provide information around …
Blog Syndicated with thecrmninja’s Permission
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