Now Reading: Creating Actions Triggered by Satisfaction Metric Values in Customer Voice
1
-
01
Creating Actions Triggered by Satisfaction Metric Values in Customer Voice
In another post, I provided an overview of how Satisfaction Metrics are set up and then captured on Surveys and Projects in Customer Voice. Once a survey response is submitted by a respondent, this creates a Customer Voice Survey Response record in the corresponding Common Data Service environment. If Satisfaction Metrics were set up for the survey, the type and values submitted for each…
Continue Reading Megan V. Walker’s Article on their blog
Creating Actions Triggered by Satisfaction Metric Values in Customer Voice
Use satisfaction metrics to create notifications, update records or take some kind of action based on the values submitted.
Blog Syndicated with Megan V. Walker’s Permission
Top Headlines
Support The Site
