Creating Actions Triggered by Satisfaction Metric Values – D365 Customer Voice – YouTube

📄 http://meganvwalker.com/creating-actions-triggered-by-satisfaction-metric-values-in-customer-voice

Microsoft Forms Pro became Dynamics 365 Customer Voice in July 2020. Using Satisfaction Metrics on Surveys, we can use the values that come through in a Survey Response and take actions based on that data. This video will walk through how to access the values using Microsoft Power Automate.

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#CustomerVoice #PowerPlatform #MSDynCRM #MSDyn365 #D365

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Author: Megan V. Walker

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