Creating Actions Triggered by Satisfaction Metric Values – D365 Customer Voice – YouTube

? http://meganvwalker.com/creating-actions-triggered-by-satisfaction-metric-values-in-customer-voice

Microsoft Forms Pro became Dynamics 365 Customer Voice in July 2020. Using Satisfaction Metrics on Surveys, we can use the values that come through in a Survey Response and take actions based on that data. This video will walk through how to access the values using Microsoft Power Automate.

Thanks for watching. You can find me in the following places:
? Website: https://meganvwalker.com
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#CustomerVoice #PowerPlatform #MSDynCRM #MSDyn365 #D365

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Author: Megan V. Walker

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