If you’ve ever tried to explain a Dataverse schema to a client, onboard a new developer to a complex Dynamics 365 project, or simply wrap your head around how 50+ tables relate to each other—you know the struggle. There’s no…
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Often, I hear that Copilot is not worth it or that there is not the business justification. Enter the Workflows Agent. The challenge is that Microsoft 365 brings powerful tools,
In this post, we’ll explore the different extensions available for Copilot in Dynamics 365 Sales using Copilot Studio. We’ll go through the welcome message, custom Sparkle Menu groups, building your own topics, and how to use context so Copilot actually…
EDIT: Microsoft 365 Copilot for Sales is rebranded as Sales in Microsoft 365 Copilot since November 2025. What if your sales team could ask a Copilot to check contract status in your ERP, pull support tickets from your ITSM system,…
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