For some months ago I started to explore the data integration feature in Power Platform. It was one of my brilliant colleagues, Marica Söderstam, who came up with an idea
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As we all now have smart devices in our home, linking them to business applications could be a key differentiator between winners and the also rans. This series of posts
In my previous post, the fact that I had to “fudge” the routing and closure of the case irked me. Whilst at D365 EU Summit in Amsterdam, I spent an
In this 3rd installment of the series devoted to using Language Understanding (LUIS) to categorise emails via Flow, I will describe some of the parts of the D365 solution and
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