Struggling to translate CRM field values in Dynamics 365? You’re not alone. As businesses expand across regions, language should never be a barrier to productivity. While Dynamics 365 CRM offers
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Copilot is an AI-powered assistant integrated into the Dynamics 365 Customer Service workspace that helps representatives respond faster and more effectively. The Draft a Chat Response feature allows agents to
“The first line is free, but the rest should be billed.” “Some customers don’t pay—but we still need to track the service.” “Zero-dollar items still need to be provisioned.” These
Introduction While working on a recent feature for one of our Dynamics 365 solutions, we ran into an issue where users with the right security roles were still facing unexpected
Still Using CRM Like It’s 2010? Let’s Talk Visuals. According to a data report, many CRM users feel overwhelmed by cluttered data and complicated navigation. That’s a lot of missed
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