We recently ran into an interesting and slightly frustrating issue while trying to mark an activity (Appointment/Phone Call/ Task) as Completed in Dynamics 365. Whenever we tried to mark the
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GeoDataTek transforms Dynamics 365 CRM into an AI-powered customer support platform.It unifies omnichannel service, automates case management, and boosts agent productivity.The result is faster resolutions and higher customer satisfaction. The
It is 8:15 AM in London. The sky outside is doing what London skies do best, contemplating rain. Jamie, a field sales rep for a US-based healthcare company headquartered in
In this release, Business Central becomes an autonomous business partner that proactively handles your paperwork. New AI agents will now automatically process customer orders and vendor invoices directly from your email, even handling complex
In this release, Dynamics 365 Field Service and Power Apps transform into a performance-driven mobile toolkit designed to keep you in the flow of your work. Frontline workers will benefit
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