MRT Financial Services already had the data inside Microsoft Dynamics 365. What they did not have was visibility into how geography was affecting sales coverage, recovery routes, lead response time,
MRT Financial Services already had the data inside Microsoft Dynamics 365. What they did not have was visibility into how geography was affecting sales coverage, recovery routes, lead response time,
Variables are the quiet killers in Copilot Studio agents. The topic logic looks correct, the conditions look correct, the flow looks correct, but the agent still does the wrong thing
Time for another exam post (I’ll actually be doing 2 posts around new exams this week), this time around building ‘AI Applications’. This is another one of the new ‘AB
As a Head of Transformation in the UK social housing sector, you are likely caught in a high-stakes balancing act. The regulatory landscape has fundamentally shifted from “policy to proof.”
If you’re looking to earn a Microsoft certification for free, there’s a fantastic opportunity through the Microsoft AI Skills Fest 2026, powered by AI Skills Navigator. In this article, I’ll