Community
60 Tips in 60 Minutes: The Session Where Even We Don’t Know What’s Coming Next
What happens when you combine over 100 Dynamics 365 and Power Platform tips with a randomizer and only 60 minutes? A fast-paced session where…
Category: Dynamics 365 Customer Engagement
Dataverse
Setup D365 Sales with Dual-Write to Finance and Operations – Part 2
Part 2: install the Dual-write solutions, apply the table maps and test Accounts flowing from Dynamics 365 Sales to Finance and Operations as Customers.…
Dataverse
Setup D365 Sales with Dual-Write to Finance and Operations – Part 1
Part 1: create a Dynamics 365 Sales environment and add Finance and Operations to it from the Power Platform Admin Center - the foundation…
Customer Service
Click-to-Act Not Working in Customer Service Workspace Tabs with a Third-Party CTI Provider
Our Customer Service workspace uses a third-party CTI integration built on Channel Integration Framework (CIF) 2.0. The CTI sidebar widget is configured as a…
Dynamics 365 Customer Engagement
New Project Team Experience (OneGrid) in Project Operations
Switch the Team tab on your projects to the new OneGrid control in Project Operations - how to enable it, and what changes before…