Dataverse
Export Bookable Resource Working Hours using ExpandCalendar (Dynamics 365 Field Service)
Recently we had a requirement to export the working hours of Bookable Resources from Dynamics 365 for a specified date range and make that…
Category: Dynamics 365 Customer Engagement
Customer Service
When to use a spreadsheet for business (and when you shouldn’t)
Excel isn't the problem. Mark Pullar explains why a spreadsheet is still the right tool for some jobs, and the exact point where it…
Customer Service
When should I check my email?
One simple habit change freed up Mark Pullar's mornings for good. Here's why email can wait, and what to do with your best hours…
Dataverse
Making a Field Read-Only in Business Process Flow (BPF) – Dataverse / Dynamics 365
A common requirement with Business Process Flows is this: the user must capture all the required details on the form before they are allowed…
Azure
Using Secret Environment Variables in Dataverse
Still storing API keys in Text Environment Variables? Here’s how to move them to Azure Key Vault and use them safely from Power Automate!