One of the most basic functions of Omnichannel is the humble chat widget. This lovely little feature is there to be embedded on a webpage. People browsing the website can see it in the corner (or wherever it’s placed), and can then click on it to get help from a customer service person.
When clicked on, the chat window immediately opens, and people can connect to a live advisor. As…
Continue Reading thecrmninja’s Article on their blog
Branding Omnichannel Chat Widget ” The CRM Ninja
One of the most basic functions of Omnichannel is the humble chat widget. This lovely little feature is there to be embedded on a webpage. People browsing the website can see it in the corner (or wherever it’s placed), and can then click on it to get help from a customer service person.
Blog Syndicated with thecrmninja’s Permission
More About This Author
Array
- Dyn365CE10 April 2024Environment Grouping
- Dyn365CE2 January 2024AI, Microsoft Copilot, and Copyright
- Dyn365CE23 October 2023Developer environments – new capabilities to create for users
- Dyn365CE20 September 2023Developer Environment Routing!