Gus Gonzalez on The Oops Factor
Speaking to the one & only Gus Gonzalez around deep sea diving, project/client lessons learned, and what’s the best way to get 1-2-1 time with him! If you’d…
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‘Ghost’ lookup value following deployment
This is something that stumped me fairly recently. It’s also something that I was trying to work out what I should use at the title for this post!…
Nick Stewart on The Oops Factor
Discovering Nick’s passion for Ancient Rome & Culture, and how he came into it. Also discussing the importance of being able to say no to things! If you’d…
Ana Inés Urrutia de Souza on The Oops Factor
Talking with Ana around her love of photography, changing roles internally to see new challenges, & how we find out what our business strengths are! If you’d like…
Omnichannel Agent Presence Not Loading
Recently, with some of the system updates that have come out for Omnichannel, there’s been an interesting issue observed. This is essentially when the Agent Presence (which signifies…
Seth Bacon on The Oops Factor
Talking about how online gaming can empower & connect families, as well as what ‘might just happen’ when editing a solution (unmanaged!) directly in Production If you’d like…
Personalised Sound Notifications for Omnichannel
One of the themes running through the Wave 2 2020 update for Omnichannel is the personalisation aspect. Though systems work just fine on their own, it’s always nice…
Laurynas Merkelis on The Oops Factor
Sharing the joys of go-carting, car racing, Larry also cover how important correct communications (in the context of the conversation) is to everything in life! If you’d like…
Personalised Quick Replies
One of the things that customer service agents absolutely HATE is having to type full replies to customers. There are many things that they’ll do which are quite…
Reece Campbell on The Oops Factor
Reece comes on & captivates us with chatting about the joys of ethical hacking, #DevOps, & what can actually occur when using Power Apps Portals as a public…