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thecrmninja

221 Posts
10,874 Views
Dynamics 365 Customer Engagement

Alexio Chandiwana on The Oops Factor

Chatting with Alexio about football, the amazing work that he’s doing with the Africa PowerPlatform community, & how his journey into IT started (with some pitfalls along the…

📅 29 January 2021 👁 51 views
Dynamics 365 Customer Engagement

Omnichannel – Wave 1 2021

Today is a day that I’ve been looking forward to over the last few days. Leaving aside anything else that may be happening, it’s the day when the…

📅 27 January 2021 👁 73 views
Dynamics 365 Customer Engagement

Olena Grischenko on The Oops Factor

Talking about hobbies that we enjoy, though it may not fit our ‘public persona’, the importance of asking questions regardless of how we could be perceived, & work…

📅 22 January 2021 👁 46 views
Dynamics 365 Customer Engagement

Managed Solutions, & replacing a field

Well to start with, I’m sure that I’m going to get pulled up by some people for my use of the word ‘field’ in the title. After all,…

📅 19 January 2021 👁 90 views
Dynamics 365 Customer Engagement

Raphael Pothin on The Oops Factor

Finding out how Raphael got into cooking, the joys of simplicity in dishes, and how we can prepare ourselves for issues/failures that we know may come up! If…

📅 15 January 2021 👁 62 views
Dynamics 365 Customer Engagement

Customising Case Resolutions

Well, the title is a bit of a mouthful, I’ll admit. Hopefully though this brings some good information, and can help people out. Cases are wonderful things, and…

📅 12 January 2021 👁 41 views
Dynamics 365 Customer Engagement

Victor Dantas on The Oops Factor

Discussing community events with Victor, & how he’s aiming to form a family band with the amazing number of musical instruments that they have! If you’d like to…

📅 8 January 2021 👁 51 views
Dynamics 365 Customer Engagement

The Bespoke Badger

Some of you, no doubt, will be wondering what exactly this post is about. Others will be all too familiar with this, and likely be nodding their heads…

📅 22 December 2020 👁 44 views
Dynamics 365 Customer Engagement

Daryl Labar on The Oops Factor

Finding out about Daryl’s love of reading with his children, why we should push our limits, an amusing driving story involving woodchucks, and why exactly he denied new…

📅 18 December 2020 👁 56 views
Dynamics 365 Customer Engagement

Record security with Power Automate

Today’s post is around record security, and how Power Automate can really be quite useful with this! Let’s take a quick recap of how security works (which is…

📅 15 December 2020 👁 17 views