In my previous Copilot Studio article, I was working on a support agent grounded in Dataverse knowledge articles and a custom table of curated case resolutions, and I showed how to wire…
Not long ago, I set out to build a support agent in Microsoft Copilot Studio for a product in the Dynamics ecosystem: the kind of agent that answers customer questions grounded in…
Longtime readers may remember that the very last article I published before this blog went quiet, back in August of 2021, covered monitoring Power Apps with Azure Application Insights. So it is…
If there is one question I have learned to ask of every single action in every Power Automate flow I build, it is this one: what happens if this runs twice? Throughout…
The flow we inherited at the start of our Business Central to Dynamics 365 CE billing integration, the same project from my FlowAgent article, had a problem so common it barely registers…
Early in our Business Central to Dynamics 365 CE billing integration, the same project I wrote about in my FlowAgent article, we ran into a lesson that Microsoft's own documentation only caught…
For the past week, my team and I have been heads-down building a Business Central to Dynamics 365 CE billing integration: posted sales invoices, applied cash receipts, subscription cancellations, and the product…
I know, I know. It has been almost five years since my last post, and in that time the masthead changed, the name changed, and frankly, the entire technology landscape changed with…
In this video, learn to enable Power Apps Application Monitoring with Azure Application Insights. The following topics are covered in this video: (0:00) - Intro (0:36) - What is Azure Application Insights (1:32) - The timesheet…
Learn about Power Platform extension for Visual Studio Code and how this toolset is improving both the code first developer experience and strengthening the ALM story. The following topics are covered: (0:00) -…
