Microsoft Azure for Recovery Sites and Failover
Whether you are operating your servers on premises or in the cloud, a cloud service like Microsoft Azure, Amazon Web Services or Google Cloud Platform are ideal for…
Jim Townsend
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DevOps for Microsoft Dynamics
The repository for DevOps for Dynamics 365 Customer Engagement https://github.com/devkeydet/dyn365-ce-devops Much has been written about how Microsoft Dynamics may be used to create software solutions using configuration to…
Microsoft Dynamics Customer Service Best Practices
By Ayesha Mirza, senior consultant at InfoStrat One of the key initiatives of customer service is to make tasks easier for both the customer and customer service agents.…
Learning About Microsoft Azure: What is Azure?
Microsoft Azure is one of the big three cloud computing services (along with Amazon Web Services and the Google Cloud Platform ) and has been growing rapidly for many years. …
Capture Management in CRM for Government IDIQ and BPAs
Government agencies often create blanket purchase agreements (BPAs) and indefinite date indefinite quantity (IDIQ) orders in order to simplify procurement, so that they can have a smaller number…
The Story of InfoStrat and Grant Management
I am often asked how InfoStrat became involved in grants management and why Microsoft chose InfoStrat to develop its grant management solutions Stimulus360 and Grants Manager Plus. Since…
Getting the Most Out of Dynamics 365 Upgrades
Microsoft has settled into a schedule of providing significant enhancements to Dynamics 365 (formerly Dynamics CRM) every six months, so all of us who use the product must…
Alternative Interfaces for Dynamics 365 (formerly CRM)
Source: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/about-unified-interface Microsoft Dynamics 365 is a leading CRM package, and its web interface packs a great deal of power and flexibility. But what if you don’t like they…
Mining Your CRM Data Using Artificial Intelligence and Analytics
One of the hottest topics in information technology today is using artificial intelligence (AI) and analytics tools to help you identify patterns which can guide you in digital…
Consider the Overhead Costs of Tracking Data
When I was meeting with one of InfoStrat’s clients recently, we were discussing what fields to include in an online application form for a new system. Over the…