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Jim Townsend

165 Posts
50,202 Views
Dynamics 365 Customer Engagement

Dynamics 365 for Auditing Activities

Many government and commercial organizations are responsible for conducting audits of financial and other performance in order to ensure compliance with regulations. Microsoft Dynamics 365 offers a rich…

📅 16 May 2019 👁 129 views
Dynamics 365 Customer Engagement

Standards and Interoperability for CRM

Tomorrow I will be presenting on “Standards and Interoperability for CRM” at the CRM Evolution Conference in Washington, DC.  Standards are important for many technologies, but in business…

📅 29 April 2019 👁 250 views
Dynamics 365 Customer Engagement

Getting the Most Out of GovCon CRM

Selling to government agencies requires a different approach from most sales processes, and therefore a customer relationship management (CRM) system bust reflect the way that your company behaves…

📅 18 April 2019 👁 128 views
Dynamics 365 Customer Engagement

Handy CRM Views and Graphs for Government Contractors (GovCon)

If you use a customer relationship management (CRM) system for tracking government contracts, you will find yourself using some views, reports and graphs more frequently than others. Here…

📅 15 April 2019 👁 177 views
Dynamics 365 Customer Engagement

InfoStrat Grants Manager Plus Review on FinanceOnline

FinancesOnline recently reviewed InfoStrat Grants Manager Plus and named it a rising star of 2019 as well as one of the top 50 grant management software products.  FinancesOnline is…

📅 26 March 2019 👁 387 views
Dynamics 365 Customer Engagement

Understanding Programs in Grants Manager Plus

InfoStrat’s Grants Manager Plus solution helps grantor agencies with the full lifecycle of a grant.  This blog post focuses on setting up grant programs. A grant program allows…

📅 14 March 2019 👁 322 views
Dynamics 365 Customer Engagement

Victim Notification Software: InfoStrat SAVIN360

InfoStrat developed the SAVIN360 Victim Notification System to help agencies manage contacts and alerts when offenders are transferred or released. State departments of correction and county jails and…

📅 12 March 2019 👁 149 views
Dynamics 365 Customer Engagement

Coming Soon: April 2019 Release of Microsoft Dynamics 365

Dynamics Virtual Agent for Customer Service It is still winter in Washington, DC, but spring is just around the corner.  We can look forward to cherry blossoms, the…

📅 28 February 2019 👁 339 views