Now Reading: Standards and Interoperability for CRM
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Standards and Interoperability for CRM
Tomorrow I will be presenting on “Standards and Interoperability for CRM” at the CRM Evolution Conference in Washington, DC. Standards are important for many technologies, but in business software standards are often sacrificed as companies compete with one another for a share of the market.
Customer relationship management (CRM) has not been known as a field which fosters cooperation…
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Standards and Interoperability for CRM
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