Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently you might want to experiment with it!
In the past, if an agent loaded customer service workspace in a second browser, they would see a “friendly” yellow notification bar warning them that it was open in multiple places….
Continue Reading Neil Parkhurst’s Article on their blog
Customer Service Workspace – Multiple Browsers
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently you might want to experiment with it!
Blog Syndicated with Neil Parkhurst’s Permission