Creating HTML Email Templates In D365 Customer Voice

You can set up email templates to use when sending out emails requesting feedback via one of your Dynamics 365 Customer Voice surveys. They are pretty easy to create, but did you know you can use HTML you’ve perhaps created elsewhere and just add that in to create a new custom template? Let’s look at how to do this in Customer Voice.

First, go to the survey you wish to create a new email…

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Creating HTML Email Templates In D365 Customer Voice

You can set up HTML email templates in D365 Customer Voice to use when sending out emails requesting feedback via one of your surveys.

Blog Syndicated with Megan V. Walker’s Permission