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The Empowered Agent: A Customer Service Agent’s First Reflection On CRM
The Empowered Agent: A Customer Service Agent’s First Reflection On CRM
Are your customer service agents empowered?
My name is Dan Simpson and I am a new Azamba CRM Concierge. I facilitate implementation of Sage and Dynamics…
Continue Reading Dan Simpson’s Article on their blog
The Empowered Agent: A Customer Service Agent’s 1st Reflection on CRM
A long-time customer service agent reflects on his first experiences using Microsoft Dynamics 365 for Sales CRM to enable better service experiences.
Blog Syndicated with Dan Simpson’s Permission
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