When you have Timeline and you actually use it to check related Activities, won’t it be really cool to see which emails are in a chain? Like which ones are a part of the conversation?
Well, that’s exactly what this little but extremely beneficial feature let’s you do.
Now, can you tell, by just looking at the below Activities that have come in and arranged sequentially (traditionally)?
In the…
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Viewing Emails as conversations on the Activity Timeline in D365 CE – D365 Demystified
An easy tweak to align emails as conversations making it easy for you to go through information on Activity Timeline in Unified Interface
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