Today we’re going to be having a quick look at how we can extend and enhance the Copilot capabilities within Model Driven Power Apps. This is new preview release functionality
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We have looked in detail around interactions with staff and customers work within Omni Channel Engagement in previous posts and… Continue Reading admin’s Article on their blog No Title No
Omni Channel Engagement promotes users to manage workloads and be served queries from multiple channels. An important feature is for… Continue Reading admin’s Article on their blog No Title No
This blog post covers exactly what Sessions and Conversations are within the Dynamics 365 Omni Channel Engagement app. They are… Continue Reading admin’s Article on their blog No Title No
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