With Outbound Marketing in D365, we’ve had the ability to create activity templates for phone calls, appointments and tasks. This has been missing from Real-time, until now! Although we don’t have an option for appointments yet, we can create tasks and phone calls within a Journey, and we can create a follow up based on the completion of those activities too. Let’s take a look!
First, from…
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Tasks and Phone Calls in Real-time Marketing Journeys
We can create tasks and phone calls within a Journey, and follow up based on the completion of those activities too. Let’s take a look!
Blog Syndicated with Megan V. Walker’s Permission