I think we’ve all received marketing emails from organisations that look a little strange. Blank spaces where perhaps it should have had information populate,…
This is the second post of this series, if you are not familiar with the Agent scripts and Macros, you can check out the…
Dynamics365 is adding more and more features to help automate repetitive tasks for users in Customer Support product space. One of the latest additions…
In another post, I provided an overview of how Satisfaction Metrics are set up and then captured on Surveys and Projects in Customer Voice.…
When we create a record from Dynamics web application in the context of Parent entity then fields which are defined in relationship mapping will…
