Finance & Operations
Microsoft Wins 4th Straight Web Support CRM Service Award
Also takes home top honors in Customer Case Management and Contact Center Search CRM Magazine released their 16th annual CRM Service Awards this week,……
Tag: Support
Dynamics 365 Customer Engagement
Scribe Insight Limitation – XML Source doesn’t support repeating sibling nodes
Recently we were evaluating Scribe Insight as our Integration tool for one of our clients. The requirement was to read an xml and create…
Finance & Operations
Azamba Adds Microsoft Dynamics Sales and Support with QuantaCRM Merger
[youtube https://www.youtube.com/watch?v=q86tkarlBo8?feature=oembed&w=1080&h=608] As president of both Azamba Consulting Group and QuantaCRM, I’m happy to announce that we are merging our two companies together to…
Dynamics 365 Customer Engagement
USD Accelerator – Announcing QGate intelli-CTi Support
Computer Telephony Integration (CTI) is an important part of many Unified Service Desk projects, one that often includes complex bespoke coding. The USD Accelerator…
Dynamics 365 Customer Engagement
Support Dynamics 365 Community Tools! – ReadyXRM
Imagine for a moment that on your current Dynamics 365 project that you needed to directly edit the RibbonDiffXml file via Notepad to add a…