Omnichannel for Customer Service – Copilot Studio, Transfers to Agent Message
Whilst using a Copilot Studio BOT with Omnichannel for Customer Service I recent had a problem adding variables into the transfer message. I will…
In the previous posts, we covered the Overview and Key Features of Kupp Code Analytics, the installation and setup process of the extension, its Intellisense capabilities, and the analytics capabilities.…
This is a very quick post signaling a bug that makes me spending hours of troubleshooting. If you’re developing Azure Functions with Visual Studio…
In previous articles I showed you how you can create plugin actions (currently in preview) in Copilot Studio by using one of the Power…
A few months ago I wrote an article about a new preview feature for Copilot Studio called ‘Plugin Actions’. (You can read the article…