A recent enhancement to Microsoft’s Omnichannel for Customer Service has enabled the ability to filter agents by skills when starting a consult. In this…
A new Microsoft Learn challenge started today! It's very similar to the previous one I posted about, but this time once you complete it,…
Are you ready to take your X++ development skills to the extreme? In this high-energy session explore advanced techniques and proven tips and tricks…
Learn and develop essential AI skills with the Microsoft Learn AI Skills Challenge by completing unique Microsoft Learn collections! Join my learning community and…
Click on the embedded LinkedIn post below to see the article. Continue Reading Laura Webb’s Article on their blog Brush up on those soft…
