Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Session Templates
Within Microsoft’s Omnichannel for Customer Service we can configure how sessions open. The product ships with some default templates that may be all you…
Tag: Session
Dynamics 365 Customer Engagement
{Dynamics 365 Quick Tips } Modify Session and Inactivity Timeout settings
By default a session meaning when I log in before I get asked to login again my session will last 24 hours that is…
Dynamics 365 Customer Engagement
#D365ForHousing – Anti Social Behaviour (ASB) Session – Your Chance to Get Involved
We’re doing some great things with Microsoft Dynamics 365. Next up is Anti Social Behaviour (ASB). I’m running a session where housing associations will…
Dynamics 365 Business Central
My session at Global Azure Bootcamp 2020: 15 tips to follow when deploying Azure Functions to production
Thanks to all the attendees that followed my session yesterday at Global Azure Bootcamp 2020. We saw 15 tips that I suggest to follow…
Dynamics 365 Customer Engagement
What is a Session Template in Omni Channel Engagement?
You might have come across Sessions already in Omni Channel Engagement and I cover exactly what they are in this… Continue Reading admin’s Article…