Dynamics 365 Customer Engagement
When You Want CRM Power without Sales, Customer Service or Marketing
My company InfoStrat has been working with Dynamics 365 for over 13 years since version 3.0 of Dynamics CRM was released. For more than…
Tag: Service
Finance & Operations
Microsoft Wins 4th Straight Web Support CRM Service Award
Also takes home top honors in Customer Case Management and Contact Center Search CRM Magazine released their 16th annual CRM Service Awards this week,……
Dynamics 365 Customer Engagement
USD – Browser Choice | Microsoft Dynamics 365 and Unified Service Desk
All browsers are pretty much the same thing, right??? The actual answer to this question is a resounding no! When working with Microsoft’s Unified…
Dynamics 365 Customer Engagement
Power Platform – The Uncommon Data Service – Steve Mordue
Fresh from a week of “drinking from the firehose” at the Microsoft MVP Summit, several things became quite apparent to me. MVPs like to…
Dynamics 365 Customer Engagement
Dynamics 365 Project Service Automation: Updating Invoice Line Details and Actuals with values from custom fields
Tested on:Dynamics 365 CE version 9.1, PSA solution version 3.4, Unified Interface On my previous post I wrote about using Flow to pass values…