Recently we were facing an issue with a customized automated message that we had configured for one of our voice channels. The message was…
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2023 Wave 1 series in which I am taking a…
to send messages to an Azure service bus from an Azure function and receive the message from another Azure function. I will create two…
Custom API (preview) allows us to define our custom messages that can be called from web services, similar to Custom Actions. Usually, we would…
We now have the capability in Microsoft’s Omnichannel for Customer service to commence outbound conversations with our customers using SMS, WhatsApp and Twitter. In…
