Microsoft’s Omnichannel for Customer Service allows a single agent to handle conversations from multiple channels. Unified Routing is used to configure how those work…
In the consulting world, we get the document generation requirements for most medium to large-size projects. Traditionally, for Dynamics 365 projects we used document…
One of the constant challenges we face when writing canvas apps and custom pages using Power Fx is ensuring that the queries we use…
120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Platform applications.…
#120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Apps. Hamish…
