Dynamics 365 Customer Engagement
Configure Outbound Calling – Dynamics 365 Omnichannel for Customer Service
For setting up Outbound calling we need to first set up a phone number that will be used for outbound calling. This would help…
Tag: Calling
Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Outbound Voice Calling
I recently gave a demo of the new voice channel within Dynamics 365’s Omnichannel for Customer Service app. In that post I covered the…
Dynamics 365 Customer Engagement
[Model-driven apps – Client Scripting] How to avoid calling the same function twice when creating a new record ?
Model-driven apps offer a client API that allows us to implement some business logic in JavaScript. The client API accepts to attach functions to…
Dynamics 365 Customer Engagement
D365 Project Operations, Project for the web: Calling Schedule APIs from Power Automate without custom connectors
Tested on Project Operations on Dataverse version 4.12.0.152 (July 2021 update), Project for the web solution version 1.0.12.148 The last time I wrote about…
Power Apps
Calling Dataverse Web API in PowerShell using Client Credentials
Connecting to Dataverse using PowerShell can be very helpful for data migrations and use within Azure DevOps. Connecting to an instance in a non-interactive…