There can be challenges when capturing a mobile phone number from a Realtime Marketing form in Customer Insights – Journeys (D365 Marketing). Some of these issues you might not even be aware of. Jake Chen detailed the problems in a recent blog post walking through what happens when turning off the built in validation on the mobile phone field, which can then prevent Contact Point Consent…
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Removing Issues With Mobile Phone Numbers Realtime Forms
This post shows how to remove issues with mobile phone numbers on realtime forms and make sure your data gets updated correctly!
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