Overview Of Satisfaction Metrics in D365 Customer Voice – D365 Customer Voice – YouTube

📄 https://meganvwalker.com/overview-of-satisfaction-metrics-in-d365-customer-voice

Microsoft Forms Pro became Dynamics 365 Customer Voice in July 2020. One of the features that is specific to Customer Voice is the ability to set up Satisfaction Metrics to track against specific questions, gathering metrics at not only the individual survey level, but for an overall project.

This video will walk through how to set up and access the Satisfaction Metrics in D365 Customer Voice.

Thanks for watching. You can find me in the following places:
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#CustomerVoice #PowerPlatform #MSDynCRM #MSDyn365 #D365

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Author: Megan V. Walker

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