MB 210: Microsoft Dynamics 365 for Sales – Lead Management

As I prepare for my Dynamics 365 certification in sales (MB 210), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB 210 exam. This time I will cover the concepts around Leads.

You will see that Leads are references in the skills measured statement within the section headed “Manage Core Sales…