At Microsoft Inspire (Tuesday 21st July 2020), they announced that Forms Pro would become Dynamics 365 Customer Voice. This is a HUGE announcement for anyone using Forms Pro. It’s been pretty big for me personally as I have been lucky enough to review Customer Voice & provide feedback. I think there are some fantastic new features, and it will be exciting to see where it goes.
Blog post to go along with the video:
⭐Forms Pro Becomes Customer Voice: http://meganvwalker.com/forms-pro-becomes-customer-voice
I talked about this with my good friend Lisa Crosbie on our podcast too:
🎤 The UP Podcast – Episode 8: https://theuppodcast.com/podcast/episode-8-forms-pro-becomes-customer-voice
I will also be doing my first demo of Customer Voice on a webinar for the xRMVirtual User Group on Tuesday, August 4th. Find out more using the link below, and add it to your calendar:
📅 xRMVirtual User Group – Customer Voice Demo: https://www.xrmvirtual.com/meeting-details/?id=405c4dd3-32b2-ea11-a812-000d3a1026fe
You can also review the official links from Microsoft:
📣 Announcement from Microsoft: https://cloudblogs.microsoft.com/dynamics365/bdm/2020/07/21/new-investments-to-help-partners-enable-resilient-organizations-worldwide/
📄 Dynamics 365 Customer Voice Overview: https://dynamics.microsoft.com/en-us/customer-voice/overview/
📄 Dynamics 365 Customer Voice Capabilities: https://dynamics.microsoft.com/en-us/customer-voice/capabilities/
There is also content available on Microsoft Learn which can be accessed here:
👩🎓 Customer Voice Microsoft Learn Modules: https://docs.microsoft.com/en-gb/learn/paths/create-surveys/
Thanks for watching. You can find me in the following places:
🎯 Website: https://meganvwalker.com
🎯 Twitter: http://twitter.com/meganvwalker
🎯 LinkedIn: http://linkedin.com/in/meganwalker
🎯 Subscribe to my blog at: https://meganvwalker.com/subscribe-new-articles/
#CustomerVoice #FormsPro #PowerPlatform #MSDynCRM #MSDyn365 #D365
source
More About This Author
