Forms Pro Becomes Customer Voice - Q & A - YouTube

Posted By Megan V. Walker on 21 Jul 2020 in YouTube

At Microsoft Inspire (Tuesday 21st July 2020), they announced that Forms Pro would become Dynamics 365 Customer Voice. This is a HUGE announcement for anyone using Forms Pro. It’s been pretty big for me personally as I have been lucky enough to review Customer Voice & provide feedback. I think there are some fantastic new features, and it will be exciting to see where it goes.

Blog post to go along with the video:
⭐Forms Pro Becomes Customer Voice: http://meganvwalker.com/forms-pro-becomes-customer-voice

I talked about this with my good friend Lisa Crosbie on our podcast too:
🎤 The UP Podcast – Episode 8: https://theuppodcast.com/podcast/episode-8-forms-pro-becomes-customer-voice

I will also be doing my first demo of Customer Voice on a webinar for the xRMVirtual User Group on Tuesday, August 4th. Find out more using the link below, and add it to your calendar:
📅 xRMVirtual User Group – Customer Voice Demo: https://www.xrmvirtual.com/meeting-details/?id=405c4dd3-32b2-ea11-a812-000d3a1026fe

You can also review the official links from Microsoft:
📣 Announcement from Microsoft: https://cloudblogs.microsoft.com/dynamics365/bdm/2020/07/21/new-investments-to-help-partners-enable-resilient-organizations-worldwide/
📄 Dynamics 365 Customer Voice Overview: https://dynamics.microsoft.com/en-us/customer-voice/overview/
📄 Dynamics 365 Customer Voice Capabilities: https://dynamics.microsoft.com/en-us/customer-voice/capabilities/

There is also content available on Microsoft Learn which can be accessed here:
👩‍🎓 Customer Voice Microsoft Learn Modules: https://docs.microsoft.com/en-gb/learn/paths/create-surveys/

Thanks for watching. You can find me in the following places:
🎯 Website: https://meganvwalker.com
🎯 Twitter: http://twitter.com/meganvwalker
🎯 LinkedIn: http://linkedin.com/in/meganwalker
🎯 Subscribe to my blog at: https://meganvwalker.com/subscribe-new-articles/

#CustomerVoice #FormsPro #PowerPlatform #MSDynCRM #MSDyn365 #D365

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