Forms Pro Becomes Customer Voice – Q & A – YouTube

At Microsoft Inspire (Tuesday 21st July 2020), they announced that Forms Pro would become Dynamics 365 Customer Voice. This is a HUGE announcement for anyone using Forms Pro. It’s been pretty big for me personally as I have been lucky enough to review Customer Voice & provide feedback. I think there are some fantastic new features, and it will be exciting to see where it goes.

Blog post to go along with the video:
⭐Forms Pro Becomes Customer Voice:

I talked about this with my good friend Lisa Crosbie on our podcast too:
🎀 The UP Podcast – Episode 8:

I will also be doing my first demo of Customer Voice on a webinar for the xRMVirtual User Group on Tuesday, August 4th. Find out more using the link below, and add it to your calendar:
πŸ“… xRMVirtual User Group – Customer Voice Demo:

You can also review the official links from Microsoft:
πŸ“£ Announcement from Microsoft:
πŸ“„ Dynamics 365 Customer Voice Overview:
πŸ“„ Dynamics 365 Customer Voice Capabilities:

There is also content available on Microsoft Learn which can be accessed here:
πŸ‘©β€πŸŽ“ Customer Voice Microsoft Learn Modules:

Thanks for watching. You can find me in the following places:
🎯 Website:
🎯 Twitter:
🎯 LinkedIn:
🎯 Subscribe to my blog at:

#CustomerVoice #FormsPro #PowerPlatform #MSDynCRM #MSDyn365 #D365


Author: Megan V. Walker

Share This Post On

SCOTtish summit 2021

On February the 27th Scottish Summit 2021 will come to you as a virtual event. With over 250 sessions from all Microsoft technologies. You need to register for your FREE ticket and download the Scottish Summit App to see all the great sessions.