Enterprise CRM with scaled Scrum at RACQ

#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland).

RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and…

Continue Reading Neil Benson and Dani Kahil’s Article on their blog

Enterprise CRM with scaled Scrum at RACQ

109. In this special episode, I’m interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland). RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services.

Blog Syndicated with Neil Benson and Dani Kahil’s Permission

Author: Neil Benson

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