Enable AI generated conversation summary(preview) – YouTube

Dian TaylorYouTubeDyn365CE2 years ago151 Views

Enable AI generated conversation summary(preview)

This feature is part of the collaboration between Dynamics 365 Customer Service and Microsoft Teams which utilizes an AI model that uses natural language to summarize a transcript of an active chat conversation from Dynamics 365 Customer Service inside a connected chat in Microsoft Teams! Check out the video in order to find out how this works!

Related Article: https://d365goddess.com/enable-ai-generated-conversation-summary

Blog: https://D365Goddess.com
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/

This feature is part of the collaboration between Dynamics 365 Customer Service and Microsoft Teams which utilizes an AI model that uses natural language to summarize a transcript of an active chat conversation from Dynamics 365 Customer Service inside a connected chat in Microsoft Teams! Check out the video in order to find out how this works!

Related Article: https://d365goddess.com/enable-ai-generated-conversation-summary

Blog: https://D365Goddess.com
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/

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