In today’s blog I will explain how to close incident from web api. When we Resolve case from Case form system creates record in Incident resolution entity. And the changes the status of the case. Same way we have to first create record in Incident Resolution entity from web api and then use CloseIncident action… Continue reading {Dynamics CRM Web Api} Resolve Case
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{Dynamics CRM Web Api} Resolve Case
In today’s blog I will explain how to close incident from web api. When we Resolve case from Case form system creates record in Incident resolution entity. And the changes the status of the case. Same way we have to first create record in Incident Resolution entity from web api and then use CloseIncident action…
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