D365Marketing has some great touchpoints to include in a customer journey. Taking this a step further, let's see how to add custom touchpoint and hook up some customer implementation to it . This could come in handy if we wanted to talk to your customers via a channels like SMS or WhatsApp or Viber, etc. (read more)
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Custom Touch point (Custom Tile) in customer journey in less than 10 minutes
D365Marketing has some great touchpoints to include in a customer journey. Taking this a step further, let’s see how to add custom touchpoint and hook up some customer implementation to it . This could come in handy if we wanted to talk to your customers via a channels like SMS or WhatsApp or Viber, etc.
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More About This Author
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Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
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