If you haven’t already dabbled with Voice of the Customer, you should. ? In my opinion it’s an underrated tool. You can send out customised survey requests automatically and link back responses to Contacts, Cases and pretty much any entity you wish. One of the things you might not be happy with is…
Continue Reading Megan V. Walker’s Article on their blog
Create Awesome Surveys Using Custom Style Sheets (CSS)
Blog Syndicated with Megan V. Walker’s Permission