Introducing the Customer Intent Agent In Dynamics 365 – Part 2 This video introduces the Customer Intent Agent, the third of three new autonomous agents released in the 2025 Release
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Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact Center. In that article,
Join us, Amey Holden and Megan V. Walker, for our final interactive webinar in the series where we will answer YOUR questions all about moving from Outbound Marketing to Real-Time Marketing in Customer Insights –
Your future hasn’t been written yet. Or in this case, the data from your brand-new Adaptive Card you built as per this blog, is sitting there. All that rich data is
Business Research Agents, aka BRA, aka as former Project Sophia has been in the market for some time, and I’m loving the ways it’s going… Original Post https://www.anainesurrutia.com/post/7-research-agents-powered-by-project-sophia
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